SunTrust Merchant Services Online Privacy Statement
Last Modified: November 8, 2016
Products and services provided by SunTrust Merchant Services (referred to in this Online Privacy Statement as SunTrust Merchant Services, STMS, "we", "us", or similar terms) are offered by First Data Corporation. Protecting the privacy of users of STMS website is important to us. Our Online Privacy Statement is designed to inform you about our collection and use of personal information on this website. From time to time, First Data may make changes to this Online Privacy Statement so we encourage you to check back and review it regularly to ensure you are aware of current practices.
The Online Privacy Statement is available on the home page of this website and throughout the website where you provide us with personal information.
If you have any questions, please contact the First Data Privacy Office at email@example.com, toll free (US) at (888) 337-0434, or +1 (402) 890-2000.
The Personal Information We Collect through This Site is the Personal Information You Provide to Us.
The personal information we collect about you on this website is the information that you provide to us. This information may include, for example, name, mailing address, email address, phone number and similar information. In some cases you may provide it directly, such as by entering information into an application or online form, and in some cases you may provide it indirectly, such as the IP address of the computer or device you use to connect with us online. We may use the personal information you provide us to:
- provide you with the information you have requested,
- facilitate and complete merchant-initiated or authorized transactions,
- perform analytics and other value-added services,
- comply with federal, state and local laws, including credit reporting laws and card association rules,
- verify information and combat fraud, or
- send you other information about First Data and its services that we believe you would find interesting.
When You Browse the First Data Website, We Do Not Seek to Determine Your Identity.
From time to time, however, we may disclose this information to fulfill legal or regulatory obligations or if we determine such disclosure is legally advisable or necessary to protect our rights, the rights of others, or to prevent harm (for example, for fraud prevention purposes we may confirm that your IP address matches the location you enter into an online form). In addition, we may aggregate data about users of our site and use it for statistical or analytic purposes. This information helps us to better understand our site’s users and how to improve our site and our offerings.
Information about Online Tracking
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a single website. For these purposes tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time.
How browsers communicate the Do Not Track signal is not yet uniform. As a result this site is not currently set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described more fully throughout this Online Privacy Statement, we limit our use and collection of your personal information.
For a description of Do Not Track protocols for browsers and mobile devices, or simply to learn more about the choices available to you, you can visit the All About Do Not Track website: http://allaboutdnt.com
Employees and Third Parties.
Our policies limit access to personal user information that is collected from this website to our employees and agents and the employees and/or agents of our affiliates and business partners who need the information to fulfill their business responsibilities. STMS may disclose personal information collected online to our affiliates and to vendors who assist us with the website. In some cases, this may involve third parties collecting information about your online activities over time and across different sites as well as require your information to be sent to other countries with data protection standards that differ from those of your home country. By supplying your information on this web site, you consent to your information being transferred across international borders to STMS and its affiliates, vendors, or agents. Vendors and other outside contractors we engage are subject to flow-down and other appropriate contractual requirements for safeguarding personal information.
Employees and others with duties related to this website must adhere to this Online Privacy Statement. Our employees receive annual training about the privacy policies and procedures of First Data Corporation and its affiliates and subsidiaries including STMS. We appreciate that protecting consumer privacy is a key part of our trusted relationship with our clients.
Any employee violating this Online Privacy Statement may be subject to disciplinary action, up to and including dismissal.
By using this website, you agree that your use of the STMS website is subject to the terms of this Online Privacy Statement and any applicable agreement you have with STMS.
We Use Appropriate Security Safeguards.
At STMS, security is a priority. STMS employs appropriate measures to protect personal information collected online against unauthorized access, disclosure, alteration, or destruction. These measures are consistent with applicable laws and regulations and may include, among other methods, encryption, physical access security, and other appropriate technologies. STMS reviews and enhances its security systems as necessary.
This Website is Not Directed at Persons Under the Age of 18.
Our website is not directed at or intended for persons under the age of 18 and STMS does not knowingly collect or maintain information at our website from persons under the age of 18.
This Website May Be Linked to Other Websites.
As you navigate our site, you may click to websites of our affiliated companies or business partners. Those websites may have their own online privacy statements or policies. This Online Privacy Statement will not apply when you move to one of these other sites because their privacy practices and policies are tailored to their respective products and services. If you visit the pages and sites of our affiliated companies or business partners please be sure to review the privacy policies applicable to those sites.
We may create links to third-party websites (for example, the All About Do Not Track website linked above). Neither First Data nor STMS is responsible for the privacy practices employed by any third-party websites. First Data and STMS’s privacy policies and practices do not apply to these sites. First Data and STMS do not guarantee, approve, or endorse any information, material, services, or products contained on or available through any linked websites. First Data and STMS are not responsible for any content on sites linked from or to the STMS website. First Data and STMS are providing links to those sites as a convenience and your connection to and use of any linked site are at your own risk.
This Online Privacy Statement applies only to the information we collect on the STMS website. It does not apply to information we collect through other methods or sources, including sites owned or operated by our affiliates, vendors, or partners.